First Rental Delivery
We are committed to providing delivery of the goods to meet your deadlines. Most of our equipment is shipped in custom-built flight cases to ensure proper secure delivery to the desired destination. Heavy and urgent loads are usually delivered by our own transport.
Next day service is affected by national carriers for a 11.00am delivery typically to any part of the UK mainland. Parcels for Europe are shipped via international carriers on a timed delivery.
First Rental On-site Support
We offer on-site support with our highly trained engineers and technicians who will deliver, install and remain on-site for supporting the equipment. Please ask our Sales Office for a quotation for the duration you require.
First Rental Telephone Support
Following receipt of the goods, we are always at hand to assist you by telephone support thus ensuring that you are able to carry on with your work. All calls are logged and the engineer or technician dealing with your request will provide you with a unique call reference number to log your call. In the event that there has been malfunction on any equipment, immediate remedial action will be taken to either repair or replace the equipment during the subsistence of the contract. Easirent terms and conditions clause 15 refers.
First Rental Maintenance
All equipment supplied on rental carries our own maintenance program at no extra charge.